Indo Trans Logistics recruits in Hanoi
Position: Air Freight Supervisor
Job description
Lead operation staffs of air export, import field (2-3 members)
– Supervise daily operations to make sure both company’s E-FMS compliance and customers’ SOP keep on track.
– Provide solution for any operational issue(s)
– Effect necessary communication and motivation to staffs.
– To be responsible for getting best rates from airlines, trucking companies or any other partners. Quote for oversea, local customers’ & sales department’s airfreight requests.
– Arrange space for all air export shipments. Make weekly/monthly report.
– Make sure staff’s operation close job’s hard copies and on systems monthly before deadline.
– Manage, guide, monitor and inspire your team to be effective and consistent with the office and company’s direction and goals.
– Responsible for accomplishing the department’s goals and individual goals.
– Supporting, consulting, and coaching with colleagues about the profession
– Dealing with airlines lines, agents, and related parties to have solutions properly settled.
– Participate in internal quality assessment, detect, and propose remedial measures, prevent existing or potential nonconformities of services and work processes.
– Responsible for the management of customer relations and ensure that your staffs manage any complaints appropriately
– Ensuring the efficiency and effectiveness of air exports.
– Always thinking about improving business methods, participating in company’s activities,
– Understand the market situation, promptly report all market trends and changes of competitors to Product Manager.
– Some other tasks when needed and assigned by Manager
Job requirements
– Bachelor’s degree
– Good English
– At least 5 years relevant working experience in Air Freight in the field of logistics/freight forwarding.
– Having extensive knowledge of the domestic and international freight forwarding profession, knowledge of foreign trade import and export.
– Good communication skills to be able to create wide relationships with customers and related partners.
– Good listening skills, good negotiation skills.
Other information
College degree
Age: No age limit
Form: Official employee
Salary: Competitive
