Hoa Sen University

Join the SEA 2024 Webinar: Omni-Channel Strategies & Enhancing Customer Experience with Data

“Retail & Banking, Financial Services & Insurance | Insight & Case Study of Top Retail, BFSI Companies in Southeast Asia.”

About Insider SEA:

With over 200 enterprise partners across Southeast Asia, Insider aims to provide exclusive insights into how different industries in various countries use data and experience platforms to improve business.

Insider SEA will organize an upcoming webinar titled “Retail & Banking, Financial Services & Insurance | Insight & Case Study of Top Retail, BFSI Companies in Southeast Asia.”

Event Details:

  • Date: August 29, 2024
  • Time: 14:00 – 15:30, GMT+7
  • Platform: Online via Zoom

Speakers from Indonesia’s Largest Retail Groceries, Media Company, & Thailand Insurance Company

In this webinar, you will explore:

  • Multi-Industry Insights: Gain a unique perspective across different countries and sectors.
  • Key Similarities and Differences: Understand common trends and unique approaches.
  • Featured Speakers: Hear from leaders in Indonesia’s largest retail groceries, media companies, and Thailand’s insurance sector.

Topics Covered:

  • Customer-Centric Strategies: Discussions will focus on leveraging data for improved engagement and personalization in retail and BFSI.
  • Technology Integration: The role of CDPs (Customer Data Platforms) and CEPs (Customer Experience Platforms) in ensuring seamless communication will be explored.
  • Case Studies:
    • How the Banking, Finance, and Insurance sectors utilize Insider for customer data unification and boosting lifetime value.
    • How retailers adopt omni-channel strategies and new messaging approaches to meet customers where they are.

Agenda:

  • 10 mins: Insider Opening
  • 15 mins: Keynote 1 – Customer Data Unification in BFSI
  • 15 mins: Keynote 2 – Omni-Channel Strategies in Retail
  • 30 mins: Panel Discussion – Choosing the Right Tech Stack
  • 5 mins: Lucky Draw

Participating in the Insider webinar, offers exclusive insights into how over 200 enterprise partners in Southeast Asia use data and experience platforms to enhance their business. You will gain unique perspectives across different industries and countries, understand common trends and unique approaches, and hear from leaders in Indonesia’s largest retail groceries, media companies, and Thailand’s insurance sector. This knowledge can be beneficial for improving business strategies and staying ahead in your industry.

Register to participate click HERE

After registering, you will receive a confirmation email along with detailed information and a Zoom link to join the webinar.

For more information about our initiatives and upcoming events, please visit our website and Facebook Fanpage [click Here].If you seek further details about our programs or wish to connect with us, feel free to contact the Office of Global Engagement at room 705B, located at Hoa Sen University’s Nguyen Van Trang campus in District 1, Ben Thanh Ward, Ho Chi Minh City, Vietnam. You can also reach us via email at phonghoptacquocte@hoasen.edu.vn.

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