TheRightPeople – recruit Visual Merchandiser

We are urgently searching for Visual Merchandisers for our client, a global brand name fashion retailer. The postings are open for both HCMC and Hanoi.

• Report to Visual Merchandising Manager/Store Manager
• Ensure you are up-to-date with current fashion trends and styling techniques so you can anticipate your customers’ needs
• Share and inspire and educate the store team on seasonal trend information
• Ensure you meet customer expectations on direct service according to the company standards
• Support the store to achieve excellent customer service
• Follow up the company’s Visual Identity through implementation of the Commercial Handbook and secure well-styled GTL mannequins in windows and in store and make sure garment presentation is in line with the concept ID
• Create a clear red thread from windows to A-area with wearable buying suggestions
• Ensure high quality, commercial garment presentation with good garment care every day together with store team
• Provide good concept flow by maintaining the concept layout, fixtures and navigation
• Launch and maintain all sales campaigns and activities on time and according to the company standards
• Identify opportunities to increase customer satisfaction and sales
• Perform sales follow-up and initiate actions to reach sales targets
• Evaluate & develop the visual and commercial skills of the store team
• Organise, provide and carry out visual training for all colleagues to support garment presentation in line with the Commercial Handbook
• Seek VM potential for succession
• Ensure that all communication in the windows and on the sales floor complies with local legislation
• Follow up on Store KPIs and initiate actions to reach store goals and budgets
• Adapt the store planning according to store needs and budget from the Commercial plan
• Perform daily Customer rounds to maximise and action commercial opportunities
• Carry out Sample picking in a way that creates clear stories and wearable buying suggestions
• Handle Visual Merchandiser material and visual scheme orders
• Control quantity and condition of all incoming visual material
• Maintain and care for all display and interior material with sustainability in mind
• Keep visual room organised and safe
• Share information with the team on Commercial handbook seasonal changes and continue to evaluate throughout the season
• Provide updates of all VM information material in the store
• Ensure that store always has enough Sale and Activity material
• Promote employee and customer safety
• Resolve health & safety, legal and security issues
• Prevent loss